TrackMI Privacy Policy

By Admin | December 10, 2025

Privacy Policy

Last Updated: 12/10/2025

This Privacy Policy describes how TrackMI GPS Tracking Solutions, a subsidiary of Advantage Investigations and Research, LLC (“we,” “us,” or “our”), collects, uses, discloses, and protects your information when you use our GPS tracking systems, software, devices, website, and related services (“Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information that identifies or can be used to identify an individual, such as:

  • Name
  • Address
  • Phone number
  • Email address
  • Billing and payment information
  • Account credentials

B. Device and GPS Data

For users of our tracking devices or applications:

  • Real-time GPS location
  • Historical location data
  • Speed, movement, and route information
  • Device identifiers and serial numbers

C. Technical and Usage Data

When accessing our website or platform:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and activity logs
  • Cookies and tracking technologies

D. Information Provided Voluntarily

  • Customer support communications
  • Uploaded documents or records
  • Preferences or custom settings

2. How We Use Your Information

We may use collected information to:

  • Provide, operate, and maintain our GPS tracking Services
  • Deliver accurate real-time and historical location information
  • Communicate with you (support, updates, alerts, invoices)
  • Improve and customize the Services
  • Ensure security, fraud prevention, and compliance
  • Maintain legal or regulatory requirements
  • Enforce our Terms of Service

We do not sell personal information or location data to third parties.

3. How We Share Information

We may share your information in the following circumstances:

A. With Service Providers

Trusted vendors that help us operate our systems, such as:

  • Hosting providers
  • Payment processors
  • Technical support partners

These entities may only use the information as necessary to perform their functions.

B. Legal Compliance

We will never disclose any information, including but not limited to client identity, client communications, client data, account information, billing information, tracking data, sales data, etc.  If compelled, we will invoke PI / Client privilege, pursuant to MCL 338.840 subsection (2), regardless of subpoenas, court orders, legal process, government or law enforcement requests.

C. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred in accordance with applicable laws.

4. Data Security

We employ administrative, technical, and physical security measures to protect your information, including:

  • Encrypted data transmission
  • Secure servers and storage
  • Access controls and authentication
  • Regular system audits

However, no electronic system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain information only as long as necessary to:

  • Provide the Services
  • Fulfill contractual or legal obligations
  • Resolve disputes
  • Maintain business records

Location data may be retained for a defined period (up to two years) based on your service plan or legal requirements.

6. Your Choices and Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion (where legally permitted)
  • Request a copy of your data
  • Opt out of certain communications
  • Manage cookie and device-tracking preferences

To exercise these rights, contact us using the information below.

7. Children’s Privacy

Our Services are specifically for investigation professionals and are not directed to minors under 18, and we do not knowingly collect information from minors.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with the updated “Last Updated” date. Continued use of the Services constitutes your acceptance of any modifications.

10. Contact Information

If you have questions or need assistance regarding this Privacy Policy or your data, please contact:TrackMI GPS Tracking Solutions
Advantage Investigations and Research, LLC
13335 15 Mile Road
Suite 208
Sterling Heights, MI 48312
586.298.2748
admin@trackmi.us

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